The burner will not light
If the burner does not light, there may be several possible causes.
Start by checking the following:
Check that the gas cylinder contains gas.
Check that the regulator is correctly connected to the gas cylinder.
Check that the coupling nut is properly tightened.
Check that the burner is correctly connected to the valve.
Check that the oven is assembled in accordance with the assembly instructions.
Check that there are no blockages in the gas supply or the burner tube.
Possible causes:
An empty gas cylinder.
A loose coupling nut.
Oxidation on the coupling pin.
A blockage in the burner tube.
The burner has come loose from the valve.
Incorrect assembly.
A faulty burner.
If the coupling pin has oxidised, it is sometimes enough to clean it carefully and then reconnect the components.
The flame is weak or the gas supply has suddenly dropped
If the flame suddenly becomes weak or the gas supply drops, the most common cause is that the gas cylinder is running low or that the regulator needs to be reset.
Follow these steps:
Check that there is gas left in the propane cylinder.
Switch off the gas control on the pizza oven.
Wait approximately 30 seconds.
Light the oven again.
If the problem persists:
Switch off the oven.
Close the valve on the gas cylinder.
Disconnect the regulator.
Reconnect the regulator.
Carry out a leak test.
Open the valve on the gas cylinder.
Wait approximately 30 seconds.
Light the oven again.
The flames blow out
If the flame blows out, it is usually due to wind or a low gas supply.
Check the following:
That the gas cylinder is not empty.
That the oven is not exposed to strong winds.
That the opening is facing away from the wind.
For the best performance, we recommend placing the oven somewhere with some shelter from the wind while the ventilation is still good.
There are flare-ups in the oven
If large flames or flare-ups occur in the oven, it is usually due to fat or flour that has built up in the oven.
Possible causes:
A build-up of fat in the oven.
Too much fat on the ingredients.
Too high a temperature.
Too much flour on the pizza stone or the cooking surface.
To reduce the risk of flare-ups:
Clean the oven regularly.
Brush excess flour off the pizza base before baking.
Adjust the temperature to suit the food being cooked.
Remove excess fat from the ingredients if needed.
I hear a hissing sound or see flames in the burner tube
If flames come from the burner tube, or if you hear a hissing sound, this may be what is known as flashback.
Flashback occurs when the flame burns inside the burner tube instead of at the burner opening.
Follow these steps:
Switch off the gas control immediately.
Allow the oven to cool completely.
Check whether the burner or the burner tubes are blocked.
Clean the burner and the burner tubes thoroughly.
Check that the valve on the gas cylinder is fully open.
Light the oven again as instructed.
If the problem recurs, the oven should not be used until it has been checked.
What size is the pizza stone?
The size of the pizza stone depends on which model you are using.
PO1B-G013 – 13" pizza oven
The pizza stone is approximately:
33 × 33 cm
PO1B-G016 – 16" pizza oven
The pizza stone is approximately:
43 × 43 cm
If you need to buy a new pizza stone, we recommend that you contact Wilfa's customer service or register a support request, and we will help you further.
What are the internal dimensions of the 16-inch oven?
The internal dimensions of the PO1B-G016 are approximate, because the oven is not completely square.
Internal dimensions:
Width: approximately 45 cm
Depth: approximately 48 cm
Total internal height: approximately 11 cm
Height above the pizza stone: approximately 8 cm
The dimensions can be useful if you are planning to use frying pans, dishes or other accessories in the oven.
Which regulator should I use for the pizza oven in Sweden?
The pizza oven does not require a regulator from a specific brand.
The most important things are that:
The regulator is approved for use with LPG cylinders in Sweden.
The hose is intended for LPG.
The regulator meets current Swedish safety requirements.
If you are unsure, we recommend that you contact the retailer where you buy the regulator and make sure that it is intended for propane gas in accordance with Swedish regulations.
Example of a regulator: Austin and Barbeque AABQ Portable Regulator Thread 7/16 | NetOnNet
How long does it take to heat up the oven?
The pizza oven is designed for fast heating so that you can start baking pizza quickly.
PO1B-G013 – 13" model
Heat-up time:
Approximately 12–15 minutes
PO1B-G016 – 16" model
Heat-up time:
Approximately 15–18 minutes
What is the difference between the 13" and the 16" pizza oven?
The biggest difference between the models is the size of the opening, the pizza stone and the internal area.
PO1B-G013
Opening: 34.8 cm
Pizza stone: 13"
Weight: 10 kg
Dimensions: 44 × 73 × 25.5 cm
PO1B-G016
Opening: 45 cm
Pizza stone: 16"
Weight: 22 kg
Dimensions: 56 × 67 × 34 cm
Both models have:
Gas operation.
Ceramic insulation.
A pizza stone included.
Fast heating.
A high temperature for baking pizza.
How long is the warranty on the product?
The product is covered by a 5-year warranty for private use. Always keep your receipt as proof of warranty. The warranty does not cover normal wear and tear or faults caused by incorrect use. In the event of a complaint or warranty claim, please contact your place of purchase.