Why does my coffee become static and leave coffee dust on the kitchen counter?
Static electricity during grinding is normal and can cause small coffee particles to stick to the container or end up outside the grinder.
Static electricity occurs when the ground coffee particles rub against each other and against the grinder's parts during the grinding process. All coffee grinders generate static electricity to some degree, but the amount can vary depending on the coffee beans, humidity and grind setting.
To reduce the amount of coffee dust, you can:
Gently tap the sides of the collection container before removing it.
Wait a few seconds after grinding is finished before opening the container.
Keep the grinder free of old coffee residue.
Search for tips on "Static Coffee Grinder" if you want to learn more methods for reducing static electricity.
A small amount of static electricity is normal and does not affect the coffee's flavor or the grinder's function.
How does the timer function work?
The timer function on the WSCG-2 and CGWS-130B uses fixed time intervals and cannot be set to arbitrary times.
The grinder has three preset timer settings:
10 seconds
20 seconds
30 seconds
If the dial is placed between two settings, for example between 10 and 20 seconds, the grinder will not interpret this as 15 seconds. The timer function is only programmed for the three preset options.
Once the selected time has elapsed, the grinder stops automatically.
For the best possible result, we recommend that you:
Weigh out the amount of coffee beans you want to use.
Pour only that amount into the grinder.
Grind until all the coffee is fully ground.
This way, you always get the right amount of coffee without depending on a particular grinding time.
My grinder isn't grinding as finely as before
If the coffee grinder isn't grinding as finely as before, the burr assembly usually needs cleaning.
The burr assembly is the part of the coffee grinder that grinds the coffee beans. Over time, oils and small coffee particles can build up there and affect the grinding result.
Follow these steps for cleaning:
Turn off the grinder and unplug it.
Remove the bean container.
Remove the container for ground coffee.
Remove the grinder head according to the instructions in the user manual.
Brush the grinder head clean with a soft brush or a clean food brush.
Carefully turn the grinder upside down and shake gently to remove any stuck coffee beans.
For cleaning other parts:
Wash the bean container and collection container in lukewarm water with dish soap.
Dry the parts thoroughly.
Check that all parts are completely dry before reassembling them.
Regular cleaning helps the grinder maintain even grinding and optimal performance.
My coffee grinder won't start
If the coffee grinder won't start, there are a few simple checks you can do before contacting support.
Follow these steps:
Check that the power switch on the side of the grinder is turned on.
Check that the bean container is correctly in place.
Check that the collection container is correctly mounted.
Check that the timer dial is not set to 0.
Make sure the plug is properly inserted into the wall outlet.
The grinder has safety features that prevent it from starting if certain parts are not correctly mounted.
What is the difference between the CGWS-130B and WSCG-2?
The difference between the CGWS-130B and WSCG-2 lies mainly in the motor and the design.
The CGWS-130B is equipped with a DC motor, which is a direct current motor that operates at a lower speed.
Advantages of the CGWS-130B:
Lower noise level.
Lower rotational speed.
Less heat generation during grinding.
Gentler treatment of the coffee beans.
The differences between the models are mainly:
The motor technology.
The color and design execution.
Otherwise, the models have the same basic features and grinding capabilities.
Do the CGWS-130B and WSCG-2 have the same replacement parts?
Yes, the replacement parts available for the models are interchangeable between the WSCG-2 and CGWS-130B.
This means that:
The bean container can be replaced across models.
The container for ground coffee can be used for both models.
Other available replacement parts are compatible between the models.
If you need a specific replacement part, we recommend contacting your retailer or Wilfa's customer service to ensure you order the correct component.
Which brewing methods does the grinder suit?
The WSCG-2 and CGWS-130B are designed for several different brewing methods.
The grinder offers:
5 main grind settings.
32 adjustment steps between the settings.
Grinding from fine coffee to coarser grinds for brewing and press pot.
This makes the grinder suitable for:
Filter coffee
Press pot (French press)
Pour over
Percolator
Moka pot
Several other manual brewing methods
How large is the bean container?
The bean container holds up to 250 grams of coffee beans.
The container is UV-protected, meaning it helps protect the coffee beans from sunlight, which could otherwise negatively affect flavor and aroma.
What warranty does the product have?
The product is covered by a 5-year warranty for private use. Always keep your receipt as proof of warranty. The warranty does not cover normal wear and tear or damage resulting from improper use. For warranty claims or inquiries, please contact your retailer.