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MAKE-UP MIRRORS

For customers who own an EC By Wilfa make-up mirror and need information about cleaning, charging, spare parts, and warranty support.

Can I Use Window Cleaner on My Make-Up Mirror?

Yes, you can use window cleaner to clean your EC By Wilfa make-up mirror.

To keep your mirror clean and clear, you can use:

  • Standard window cleaner

  • Cleaning products specifically designed for mirrors

  • A soft, lint-free cloth to avoid scratches

When cleaning your make-up mirror, always apply the cleaning product to the cloth rather than directly onto the mirror if possible. This helps prevent excess liquid from reaching the electronic components.

What Is the Battery Life and Charging Time for the Cordless Model?

The cordless EC By Wilfa make-up mirror provides approximately 3 to 4 hours of battery life on a full charge.

The charging time for the cordless model is approximately:

  • Battery life: 3 to 4 hours

  • Charging time: 2.5 to 3 hours

Charging times may vary slightly depending on the power source and charging cable used.

I Need a New Charging Cable. Which Cable Do I Need and Where Can I Buy One?

The EC By Wilfa make-up mirror uses a standard USB-A to USB-C charging cable.

A USB-A to USB-C cable is a common charging cable where:

  • USB-A is the traditional rectangular USB connector found on many chargers and computers.

  • USB-C is the smaller, reversible connector that plugs into the mirror.

You can purchase a compatible cable from:

  • Electronics retailers

  • Mobile phone accessory stores

  • Online electronics shops

You do not need to purchase a special Wilfa cable. Any standard USB-A to USB-C cable should work.

Can I Replace the Light Sources in the Mirror?

No, the light sources in the EC By Wilfa make-up mirror cannot be replaced.

If one of the lights stops working, please check whether your product is still covered by warranty. If you have:

  • A valid proof of purchase (receipt)

  • Remaining warranty coverage

Please contact the retailer where you purchased the mirror. The retailer will be able to help you with warranty assessment and any available service options.

If possible, keep your receipt in a safe place, as it serves as proof of purchase for warranty claims.

What warranty does the product have?

The product is covered by a 5-year warranty for private use. Always keep your receipt as proof of warranty. The warranty does not cover normal wear and tear or damage resulting from improper use. For warranty claims or inquiries, please contact your retailer.

Where Can I Learn More About EC By Wilfa products?

You can find more information about EC By Wilfa make-up mirrors on the official EC By Wilfa website. The EC By Wilfa website includes:

  • Product information and features

  • Product images

  • Inspiration and beauty tips

  • Information about other EC By Wilfa beauty products

To learn more, visit EC By Wilfa.

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